Tag

#customer experience

6 articles

SAP aligns commerce data for AI personalisation

Learn how SAP is helping companies organize their scattered commerce data to enable smarter AI personalization for customers.

Jun 2642

tech

Talkdesk wants its AI agents to call your customers before they call you

Talkdesk introduces proactive AI agents for retail and financial services, enabling businesses to reach out to customers before they initiate contact.

May 2737

tech

T-Mobile is giving 5G customers Hulu and Netflix subscriptions, free - here's how to get them

This article explains how T-Mobile's AI-driven bundling of streaming services with 5G plans represents advanced applications of machine learning, predictive analytics, and real-time optimization in telecommunications.

May 148

Serve First secures €5.7M to scale its AI-driven customer experience platform beyond the UK

Serve First has raised €5.7 million to scale its AI-driven customer experience platform beyond the UK, with plans to hire a Chief Revenue Officer and accelerate product development.

Apr 983

business

Rethinking Hospitality Operations Through AI Integration While Preserving the Human Experience at Scale

The hospitality industry is integrating AI to enhance efficiency while preserving the human touch. Casa Italia's owner, Arran Campolucci-Bordi, highlights this balance as crucial for sustainable growth.

Apr 991

tech

Was Amazon down today? Services resuming after customers couldn't check out on Thursday

Amazon experienced a major service disruption on Thursday, preventing customers from checking out and viewing product pages. Services have since been gradually restored.

Mar 594